Attract the Right Talent

Mass recruitment | Employer branding

Building a service delivery centre in APAC

Recruitment of a solid team of competent customer support and IT service team

Our client is a leading European software services company. Need for cost reduction and creating global delivery capabilities required them to set up a service delivery centre outside Europe.

The client had a choice to go for incremental growth and hire the capacity, one by one. However, that was perceived to be a slow start and therefore not favourable. On the other hand, engaging a normal recruitment consultant for this large scale recruitment could incur tremendous expense.

Comaea Consulting partnered with the client for building a project recruitment methodology, designed the components of the end to end process, delivered initial four projects and handed over the entire process to the internal HR team, after training them well into it. The service delivery team today stands in three digits in 3 years.

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