Attract the Right Talent
Mass recruitment |
Building a service delivery centre in APAC
Recruitment of a solid team of competent customer support and IT
Our client is a leading European software services company. Need for cost reduction and creating global delivery capabilities required them to set up a service delivery centre outside Europe.
The client had a choice to go for incremental growth and hire the capacity, one by one. However, that was perceived to be a slow start and therefore not favourable. On the other hand, engaging a regular recruitment consultant for this large scale recruitment was not financially viable.
Comaea Consulting partnered with the client for building a project recruitment methodology, designed the components of an end-to-end process, delivered the initial four projects and handed over the entire process to the internal HR team, after training them well into it. The service delivery team today stands in three digits in 3 years.
SERVICE CASE STUDIES
Define the Needed Capabilties
Assess present capabilities
Develop the key people
Attract the right talent
Retain the right people
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